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TrackWise Digital - DMS Application - How to Override and make changes to locked EFFECTIVE Document using Flows and Invocable method.

Document management systems (DMS)   is one of the known solutions pharma organization use to manage their internal quality processes and store/ track all documentation related to quality. By using cloud-based product we have advantages over documents getting lost, outdated version rendered to stakeholders, irregular audit tracking like who made the changes and when. These qualities are necessary for good quality software as part of internal adulting process. The document are uploaded into the DMS system by DMS administrators. The document must go through a pre-defined workflow review process before it is made EFFECTIVE and made available for end users for training reference. The workflow lifecycle for DMS workflow approval cycle includes a) Draft, b) In Review, c)Under Approval and d) EFFECTIVE. Once the document is EFFECTIVE, the document is locked for further editing. The document is later used for internal training and can be printed and shared with internal users for performing...

TrackWise : E-Signature doesn't work

If you are on Trackwise Digital [TWD] Platform Summer 23 or highier and come across an error ' E-Signature doesn't work ' for username / password with OAuth connected app . Check the Login History of the user and confirm you see the error ' Username-Password Flow Disabled ' . If this happens then you need to enbale the ' OAuth Username-Password Flows ' which will be disabled by default for Summer 23 platform or highier . Steps to enable : 1. Setup ==> search ==> OAuth and OpenID Connect Settings 2. Enable - Allow OAuth Username-Password Flows Reference https://lnkd.in/giVuzGbs

Salesforce Rebate Management Tool – Streamline Your Rebate Process

Salesforce Rebate Management tool is a powerful tool for businesses to streamline their rebate process. It helps businesses to manage their rebate program more efficiently by automating the entire process. The tool helps businesses to provide rebates to their customers based on their purchases, which ultimately helps businesses to increase their sales and revenue. In this article, we will discuss the benefits of using Salesforce Rebate Management tool and how to set up benefit mapping. Benefits of using Salesforce Rebate Management Tool 1. Automate your rebate process – The tool automates the entire rebate process, from creating rebate offers to calculating payouts, which saves time and eliminates manual errors. 2. Increase customer loyalty – By offering rebates to your customers, you can increase their loyalty and encourage repeat purchases. 3. Improve sales performance – The tool helps businesses to increase their sales performance by incentivizing their sales team to sell more pro...

TrackWise Digital : ' The post install script failed ' Salesforce Error

A Document Management System (DMS) is Sparta TWD managed package application which is used to manage all corporate document with activities such as create, edit, upload, and manage the corporate documents. The application comes with pre-defined workflow process like review and approval process which could be used to make document effective before the document is made available to all the business users. The TrackWise Digital Platform application must be installed for DMS to work, and TWD platform application must be installed prior to installing DMS application. With Salesforce has three major releases per year, Sparta also releases 3 releases in a year with major enhancements and features. With such releases more and more features are made available to their customers without impacting business. With DMS packaging being upgraded thrice a year there could be possibility the administrator could face one of the known errors during DMS package upgrade in salesforce orgs which is:...