With great automation comes great power All organizations have their process in place to perform a set of tasks or achieve business requirements. Few unique practices allow customer support reps in call center to create customer bank accounts and create a task to field agents to verify the customer authenticity. This task could be repetitive and could add up hundreds of human hours. If the same process could be automated, could help to save hundreds of human hours. Repetitive works is human error prone and good quality process should be in place to deliver quality of data.
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